Volume 32, 08/01/08
Leverage Your NHQ Certification with Insurers and Builder Clients
Streamlining
Survey Findings Reveal Changes in Builder Business Ops, Promotion, New Product Purchases
IAS Board of Directors Wowed by NAHB Research Center Facility
Shining Light on Latest in High-Tech Solar Panels
Quality Matters to Me
National Housing Quality Program Welcomes Newly-Certified Trades, Suppliers
Quality Matters is the official e-newsletter of the National Housing Quality (NHQ) Program. Monthly issues keep readers up to date on quality-related news, resources for the home building industry, and the achievements of NHQ Certified Builders, Trades, and Suppliers.
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Quality Matters to Me

The following testimonials describe the benefits of the audit process for trade contractors who are in the NHQ Certified Trade Contractor Program: 

  • “The audit process provided valuable input on how to make documentation simpler in terms of complying with requirements [and] helped us with accountability on all levels of our operation.”
    (Ramon Barraza, Rocky Mountain Drywall)
  • “The NHQ Program has enhanced employee involvement in the process and the company as a whole. It has added another degree of pride in the work of the company.”
    (Eric Schmitzer, Raymond Building Supply Corporation)
  • “The audit program is very valuable to us in that it helped us with the way we compare to other companies of our size and trade. The feedback was also great as we received suggestions on how to improve hot spot training.”
    (Bill Larson, PBC Companies)
  • “Our NHQ Program and subsequent meetings have opened up an opportunity for dialogue with phase managers that had not existed before. There is a new spirit of cooperation that has enhanced our team effort.”
    (Paul Owen, Bob Schmitt Homes, Inc.)
  • “The NHQ certification program has helped us become a better company. It moved our company to a higher level in our industry and in how we are regarded by our customers, peers in the trade, and in the pride our employees have in the company.”
    (Diane & Larry Mott, Mott Concrete, Inc.)

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