Nation's Building News Online: May 18, 2009Print All Articles Text Version |
NAHB Resources on Hand to Drive New Home SalesWith the spring home buying season moving into full view, this issue of Nation’s Building News features NAHB resources that association members can use now to get the most out of a marketplace that has been hammered by the worst conditions in living memory. The housing market has begun to show signs of new life in recent weeks, led largely by first-time buyers. Builders across the country have been reporting that historically low mortgage rates, affordable home prices and the $8,000 tax credit are reviving interest in home buying. In the latest development, home builders received encouraging news on May 12 when HUD Secretary Shaun Donovan announced that FHA-approved lenders; federal, state and local government agencies; and FHA-approved non-profit organizations would be allowed to supply first-time home buyers with short-term or “bridge loans” up to the amount of the tax credit. “The biggest obstacle for first-time buyers is coming up with a downpayment,” said NAHB Chairman Joe Robson. “This will help to stimulate homes sales, stabilize housing and get the economy back on track.” (For more information on the HUD decision, click here.) The NAHB resources in this issue of NBN begin with tackling the biggest issue at hand — stimulating home sales and reducing the new home inventory. They go on to include materials that NAHB members can apply directly to a wide range of business activities — with information that will see them through the final stages of the downturn and prepare them for the recovery. NAHB Resources to Help Sell HomesNAHB resources to promote home buying and homeownership range from print ads to radio scripts, from a tax credit Web site to brochures and flyers. Most of these materials are multi-purpose and can be used by individual members to promote their own business. However, the items marked with an asterisk (*) are intended primarily for use by home builders associations to promote homeownership or to familiarize members with association benefits. Note that many of these resources are for “members only.” To access them, you must be logged in as a member at NAHB.org. To set up a login, go to: www.nahb.org/login. The First-Time Home Buyer Tax Credit
Reaching Prospective Home BuyersAdvertising Customizable print advertisements and radio spot scripts feature consistent messages about the benefits and opportunities of homeownership, exclusive of the tax credit. The ads focus on low interest rates, stabilizing prices and a great selection.
Marketing Through Social Networking and New MediaHome builders can reach out to technology-savvy potential home buyers by taking advantage of the popular social networking communication channels they are comfortable with and use frequently. You can link to these channels from your own Web site to help home buyers find the information they need about the credit.
MiscellaneousBackground Information/Resources
This overview guide reviews the basics of public relations to better leverage the many resources available from NAHB to help sell homes, or create your own resources. Learn how to develop a comprehensive public relations plan, what tactics you can use to implement it, resources available from NAHB and external sources, and how to measure whether your plan is successful.
NAHB regularly issues press releases on housing issues, and members and HBAs are encouraged to customize them with local information and send them to local news media. For example, use the search feature to find releases on issues you want to promote in your local community, such as the tax credit, affordability and more. *Column Service Articles Two column service articles are created each month on topics of interest to consumers. HBA staff and NAHB members can submit these articles under their president’s or executive officer’s name to their local newspapers, magazines, newsletters and Web sites to provide home building industry news and timely consumer information to the community. *Online Toolkits In addition to a toolkit to promote the tax credit NAHB has toolkit resources (i.e. column service articles, print and radio ads, talking points, etc.) to help HBAs and NAHB members highlight their local housing industry during National Designations Month in March, New Homes Month in April, National Remodeling Month in May and Homeownership Month in June. NAHB Membership Key in Weathering Tough Economic TimesOn the eve of National Membership Day on May 19, association members across the country are stepping up their recruitment efforts and informing professionals who work in the housing industry of the many advantages of joining the NAHB federation — which are indispensable in surviving today’s tough economic times. To help its members conduct business more effectively and more profitably, NAHB offers a powerful combination of political advocacy, educational opportunity, industry research, business management tools and relationship-building networking events. When they join their local home builders association, new recruits also become members of their state association and the National Association of Home Builders, providing them with powerful advocates for their business interests at the local, state and national levels. NAHB creates value in several key ways:
NAHB’s 200,000-plus members give the federation political clout as the voice of the housing industry. NAHB is recognized as one of the strongest advocacy organizations in the nation. To protect members’ interests, the NAHB staff constantly monitors the development of proposed bills and regulations in Washington and in statehouses across the country, as well as significant legal cases and changes to building codes and industry standards. Through the association, members working at the local, state or national level can step up their advocacy of what’s best for the nation’s housing industry. Each year NAHB conducts a Legislative Conference at which hundreds of members from across the country come to Washington to meet with lawmakers on Capitol Hill. The Best Education in Housing The NAHB University of Housing assists newcomers to the industry and veterans alike in their educational pursuits. As the facilitator of all NAHB educational programs — including 15 national conferences and tours — the university is committed to helping members “Reach Higher and Work Smarter.” NAHB also offers several designation programs, which help builders stay ahead of emerging trends and differentiate themselves from the competition. From the Certified Aging in Place Specialist (CAPS) to Graduate Master Builder (GMB), these programs give members unparalleled opportunities to improve their skills, advance their careers and be recognized for their commitment to professional growth. Staying Competitive With Business Tools Available on the members-only section of the NAHB Web site, members can download a wide variety of free business tools that are geared to keeping their companies competitive and profitable. Included are time-saving documents, articles and resources designed to help with business planning, balancing the books, streamlining internal processes and improving customer service. NAHB’s Economics Department conducts economic analysis that helps keep members informed of local, regional and national economic trends. And the NAHB Research Center conducts leading-edge research on new products and construction technologies. Helping Members Tap Niche Markets NAHB addresses the needs of members in individual market segments with a variety of special interest groups and councils. Participating in a council gives members the opportunity to experience leadership in their field, as well as gain insights into the topics and issues that are most relevant to them. The councils also provide guidance and support for NAHB’s critical advocacy efforts. One of NAHB’s most vital roles is serving as a highly effective forum in which builders and associates can meet and do business. The association offers a variety of popular events and programs designed to facilitate these relationships. Whether it’s a meeting of the local association in a home town setting or a board of directors’ meeting in Washington, D.C., every member has the opportunity to be involved and to shape the future of the home building industry. NAHB’s membership ranks are comprised of more than just home builders; click here to read a related story on the benefits of association membership. For more information on membership, e-mail Gabrielle Taylor at NAHB, or call her at 800-368-5242 x8351. Log Onto NAHB.org for Member ResourcesMany of the resources highlighted in this issue of Nation's Building News are for NAHB members only, and to access them on the NAHB Web site, you must be logged in as a member at www.nahb.org. If you don’t have a login yet, you can set one up at www.nahb.org/login. Members can also contact NAHB's Member Service Center at 800-368-5242 for assistance. Builders Report Results From NAHB Home Buyer ResourcesWith the spring home buying season in full swing, NAHB members and associations are taking full advantage of the resources NAHB has created to help them promote home buying in their local communities. Ranging from videos to print ads to consumer brochures and more, these materials carry positive messages and information about buying a home, and also save you the cost of creating them yourself. The resources are all available online at www.nahb.org/publicrelationstools, and many can be customized with your contact information or specifics about your local market. Many are available only for members or staff of affiliated associations, so you need to be logged in to nahb.org with your user ID and PIN in order to access them. Here are just a few examples of how they are being used, and what members and HBAs are saying about them: Social Networking NAHB research shows that home buyers under the age of 35 buy 34% of new homes and 40% of existing homes, so home builders should be reaching out to this young, technology-savvy audience through social media channels. The “Federal Housing Tax Credit Explained” video that was created and posted on YouTube in March has been viewed nearly 40,000 times. It was one of the top 100 most-viewed videos in the Nonprofits & Activism category that same month. HBAs and members such as the Ashe County Home Builders in North Carolina embedded the video on their Web site home pages. Another use is to promote it in your e-mail signatures. Here is the signature of the staff of the Memphis Area Home Builders Association in Tennessee, who also embedded it on their home page: “Confused about the new $8,000 tax credit? Don't be! Visit www.mahba.com and view the video.” The “$8,000 Home Buyer Tax Credit” Facebook profile — with information including videos, fact sheets, photos and more — currently has more than 2,400 “fans,” including the HBA of Lake County in Florida, which left the comment, “Great to see NAHB on Facebook. HBA of Lake Co. FL applauds your outreach efforts.” Tax Credit Promotional Resources The tax credit resources were launched the day the legislation was signed into law in February, and include print ads, Web ads, brochures, handouts, fact sheets and more — all providing the information home buyers want to know about the new $8,000 first-time home buyer tax credit. Many HBAs have successfully persuaded their local radio stations to run the radio spots as public service announcements (PSAs). In the recession, many radio and television stations are seeing a decline in paid advertising and frequently have unsold space they need to fill, making them more receptive to running PSAs. The executive officer of the HBA of Wayne & Holmes Co. in Ohio, Debbie Tracy, persuaded her local station to run the spots three times a day during the prime morning and evening drive times and the lunch hour. Nadine Condello, executive vice president of the HBA of Lincoln, Neb., wrote, “I contacted our radio stations and they were extremely responsive regarding the PSAs. There will be more than 1,000 PSAs in the next three months. Thanks for all you do.” HBAs are also successfully pitching the other tax credit resources to local media. Lisa Ottmar, public relations director of the Home Builders Association of the Sioux Empire in South Dakota, persuaded a group of eight radio stations to run five spots a day during prime selling season from May to October. She said, “This totals a bit over 6,000 radio ads! In addition, we are also receiving some PSAs on a local television station in Sioux Falls.” FederalHousingTaxCredit.com Consumer Web Site HBAs and members have leveraged the consumer tax credit Web site created by NAHB in many creative ways — from simple hyperlinks to copying pages of content to creating their own handouts using the information. Robbie Sharrett, a member in Blowing Rock, N.C., wrote on Feb. 18, the day after the legislation was signed into law: “The NAHB Web site specifically addressing consumers’ questions on the housing stimulus was comprehensive, easy to understand and easy to navigate. With the thorough information you provided we are already talking to buyers and explaining the details with confidence. Thank you for offering timely and important information to our industry and to potential home buyers.” Here are some examples of how members and HBAs are using the Web site:
NAHB created a four-page, full-color “Opportunity Knocks” consumer brochure that describes the advantages of homeownership — including examples of the savings home owners can expect over a five-year period. The brochure can be downloaded online at: www.nahb.org/opportunitybrochure. Members are printing them for their sales offices and model homes, such as Ashley Nguyen of Nilson Homes, who said, “We have found the ‘opportunity knocks’ brochure very informative and useful. We would like to have it professionally printed for use in our model homes.” This brochure can be customized with local information. From Vicki Markussen, executive officer of the La Crosse Area Builders Association in Wisconsin: “Just wanted to say that I *love* how easy you guys made this to use (including the link to the labels that work) and ideas on how to personalize!” Resources to help promote home buying are available online at www.nahb.org/publicrelationstools. Tools Help Increase Business Efficiency in Sagging EconomyIn a soft economy, NAHB’s Business Management and Information Technology Department is providing builders and associate members with the tools they need to bolster profits by increasing the efficiency of their business operations as they plan for the future. Following are resources available from NAHB: BizTools BizTools is the Business Management Department’s hub for articles written by builders, remodelers, associates and staff members offering tips and suggestions to increase efficiency in all aspects of business — including sales and marketing, technology, accounting, human resource management and more. Many of the materials in BizTools have been supplemented to address the credit crunch. Topics include:
These guides provide members with tips on technology and business planning aimed at ensuring the financial health of their businesses. Each guide includes member-written articles on improving business — especially in tough times.The new 2009 Biztools Builder Business Guides include:
Audio Conferences Audio conferences and Web seminars on timely topics continue to be available to members after their initial air date:
Easy to use, NAHB’s Technology Solutions Directory (TSD) enables builders, remodelers, contractors and other industry professionals to find information on software, IT solutions and services for their businesses. Software and technology solutions providers interested in being listed can sign up for:
This monthly e-newsletter features brief articles to help builders and remodelers run their companies more profitably and productively. Each issue includes tips for builders by builders — tested information from the field and front lines that can be immediately implemented by a business. This study is based on the results of a financial survey conducted by NAHB in 2007 and updated in 2008. This one-of-a-kind resource gives NAHB members the unique opportunity to compare themselves with hundreds of other builders across the country on profitability, cost of sales and expenses. Several categories — including volume, operation type and land vs. no land costs — are analyzed to help builders fine-tune comparisons between study results and their companies. These categories have been analyzed, where applicable, by average and by the top and bottom 25% of performers by net profitability. For more information on business management and technology resources available from NAHB, e-mail Josh Nester, or call him at 800-368-5242 x8461. NAHB Legal Services Help Builders Survive DownturnFrom the first stages of a business transaction to full-blown legal disputes, NAHB members have access to many legal services that can help their business, and some are particularly geared to providing support in today’s tough economic times. Legal services for NAHB members and affiliates include:
Builders Use NAHB Economic Data to Gauge Market DemandAt a time when it is particularly difficult to read the housing marketplace and make confident predictions about where it is headed in the period ahead, NAHB members can access a wealth of economic materials that provide insights into the various factors that are expected to slowly put residential sales and construction activity on an upward path. Information from economists at NAHB provides reliable forecasts on interest rates, unemployment and economic growth as well as demographic data that builders can use to gauge housing demand and prepare their business plans. Also, statistics on the economic impact of housing and the benefits of homeownership can be used to muster support for home building in the community and increase demand among prospective home buyers. Among the economic resources available to NAHB members: From HousingEconomics.com
Useful Links to Monitor Economic and Housing TrendsThe following are links to useful information from government agencies and NAHB that will enable you to monitor the housing market. To access the latest information available, simply click the links.
Tax Credit Web Site Looks at Opportunity of a Lifetime Builders and other industry professionals can help spur home sales by referring prospective first-time home buyers to www.federalhousingtaxcredit.com. The NAHB Web site provides detailed information on the $8,000 federal tax credit for first-time home buyers included in the economic stimulus legislation signed into law by President Obama. Consumers can use the Web site to find information on the tax credit — including a detailed question and answer section. It also includes information about other housing-related and small business measures in the legislation and a number of home-buying resources for consumers. Spanish Version Also Available Online A Spanish version of this increasingly popular Web site is also available to provide detailed information on the tax credit to Spanish-speaking first-time home buyers. Industry professionals are encouraged to highlight either tax credit Web site when marketing to their potential first-time home buyer market.
Want to Know the Housing Starts Through 2017? Find out in HousingEconomics.com's Long-Term Forecast. Subscribe and get downloadable Excel tables that feature the housing starts forecast, gross domestic product (GDP), demographics and more. To learn more, visit www.housingeconomics.com.
Free NAHB Kit Gives Builders Back-to-Basics Tips to Navigate the Slowdown What was once expected to be a relatively mild housing slump following three years of record new home construction and sales has given way to a significant downturn. To help members navigate the uncharted waters of this slowdown, NAHB has compiled a comprehensive “Back to Basics” online toolkit — the best of the basics, the tried and true and the truly new. To access the toolkit, click here. To access the “Back to Basics” toolkit, you must be an NAHB member and have a login to www.nahb.org. To create a login, go to www.nahb.org/login or click on the log-in button on the main menu bar. For assistance, call the NAHB Member Service Center at 800-368-5242. NAHB Research Brings 50+ Market Into ViewAs members of the post-World War II baby boom approach retirement age in record numbers, interest has grown in active-adult housing. As a result of last fall’s turmoil in the financial markets and today’s economic recession, these households have lost significant amounts of wealth and are repositioning themselves for their final home purchase. NAHB provides comprehensive and up-to-date information on how to meet demand for 50+ housing in a changing marketplace. Among the available resources:
For more information on 50+ resources available from NAHB, e-mail Ann Marie Moriarty, or call her at 800-368-5242 x8350. Multifamily Information Pivotal in Difficult MarketFaced by a credit crunch that has reduced new production to a crawl and rental demand that has been undermined by the nation’s declining economy, NAHB Multifamily provides a wealth of resources for multifamily professionals who needs to understand the ins and outs of today’s marketplace better than ever. NAHB Multifamily provides key information on making the most of weak market conditions as well as demographic and other projections on when the industry can be expected to return to peak conditions. Among the many resources available to members of the NAHB Multifamily Council:
Services Help Builders Diversify Into RemodelingWith more than 50% of the builder members of NAHB taking on remodeling jobs during the current housing downturn, NAHB Remodelers has become an even more important resource for successfully navigating this increasingly competitive market. NAHB Remodelers’ resources can help members gauge demand and maximize their profits in a business that has some unique differences with home building. NAHB Remodelers is committed to improving the management and technical competency of remodeler members, providing excellent service to the consumer, and representing the industry at the federal, state and local government levels. Working in partnership with locally organized remodelers councils at more than 150 NAHB-affiliated state and local home builders associations, NAHB Remodelers provides information, certification, education and recognition programs that can help support a thriving remodeling business. Among the benefits of NAHB Remodelers membership:
For more information on the benefits and services of NAHB Remodelers, click here. NAHB Helps Association Members to Build GreenThe NAHB National Green Building Program helps NAHB members build green — in a way that’s market-driven, code-based, voluntary and affordable. NAHB members have the added advantage of networking opportunities and lower participation costs in getting their homes certified. Green Project Certification Builders, remodelers and designers can use the convenient online scoring tools at www.nahbgreen.org to add up the point value of each green product or practice that has been incorporated into the development and construction of their home or subdivisions. The results are verified by local inspectors and then certified by the NAHB Research Center. For each project, NAHB members pay $200 for national certification; non-members pay $500. National certification provides buyers with assurance that their home has been inspected by local experts who understand how the components of green building work together to create a truly green home in the most cost-effective way. So far, more than 200 projects have received national green certification from the Research Center, with hundreds more in the pipeline. There are two rating systems to choose from. One, for single-family homes, is based on the NAHB Model Green Home Building Guidelines. The other is based on the National Green Building Standard, the first and only consensus-based green standard for single-family and multifamily homes, developments and residential remodeling to be approved by the American National Standards Institute. It references established voluntary programs like the federal Energy Star program. With NAHBGreen, builders include:
More than 3,070 builders, remodelers, designers and manufacturers have achieved the Certified Green Professional (CGP) educational designation, which is based on 24 hours of classroom instruction, two years’ industry experience and other requirements. NAHB green professionals have other opportunities to improve their skills and learn about new materials, products and techniques. For instance, the 99 NAHBGreen affiliated state and local home builders associations hold regular meetings that include networking and educational sessions. Local and national speakers — including building scientists and product manufacturers — often give presentations at these events. The NAHB National Green Building Conference, held every May, features more than 30 educational sessions on subjects as diverse as marketing and building science. The conference also features the Tour of Green Homes, which includes custom homes, volume builder models and remodeling projects. More than 1,200 industry professionals attended the latest conference, held in Dallas May 8-10. The next conference takes place May 16-18, 2010 in Raleigh, N.C. Additionally, the green educational track at the International Builders’ Show includes sessions on energy-efficient improvements, new ways to look at water use and other sustainable building topics. Now in development are a revamping of the CGP curriculum to reflect the National Green Building Standard and an advanced designation for builders and remodelers, the Master Green Builder Remodeler (MGBR). Both are set for an early 2010 launch. Awards and Recognition The NAHB National Green Building Awards are held every year in conjunction with the NAHB National Green Building Conference. Honors are given to outstanding green projects and to the groups and individuals advocating green building in their communities. NAHBGreen-affiliated HBAs can use the advertising and marketing templates provided when they join the national initiative, and the builders of NABHGreen-certified projects are eligible to use the program logo, brochures and other materials. For more information on NAHB’s green building resources, e-mail Calli Schmidt, or call her at 800-368-5242 x8132. Associate Members Enhance Access to Housing IndustryMore than half of NAHB’s 200,000 members are associate members. Through their NAHB membership, they enjoy unrivaled opportunities to introduce their business services to potential home building clients, to solidify their reputation within the association and in their community and to help strengthen the residential construction industry. Associate membership in NAHB provides these advantages:
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