2009 National Housing Quality Award Winners Announced
The NAHB Research Center and Reed Business Information, the publisher of Professional Builder and Professional Remodeler magazines, announced the winners of the 2009 National Housing Quality (NHQ) Awards on Oct. 6 in Phoenix at the 2008 Benchmark Conference.
The NHQ Award winners are: T.W. Lewis, Gold Award; K. Hovnanian Homes — Virginia Region, Silver Award; and K. Hovnanian — Sacramento, Honorable Mention.
Modeled after the Malcolm Baldrige National Quality Award, the NHQ Awards represent the home building industry’s highest recognition for quality achievement and operational excellence.
Now in their 15th year, the awards are open to all U.S. residential construction and independent contractor companies. Entries are judged by a panel of experts who evaluate the role that quality plays in the company’s construction, strategic planning, leadership and performance management, trade relationships, customer satisfaction, human resources and business results.
“National Housing Quality Award winners represent the best of the best in the home building industry, and we are extremely proud to recognize these leaders for their dedication, customer focus and exceptional quality achievement,“ said Michael Luzier, president of the Research Center.
Award candidates are required to implement sophisticated operating processes that improve performance, document those processes in an extensive application and then have them verified during a site visit by the judges.
The management practices of the 2009 winners will be featured in Professional Builder.
For more information on the National Housing Quality Program, click here (nahbrc.org/quality), or send an e-mail.