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David Weekley Homes Names Trane Supplier of Choice
In recognition of both its product quality and customer service, Trane Residential Systems for the second year in a row has received the prestigious “Partners of Choice Award” from David Weekley Homes, the third largest privately owned home builder in the country.
Trane is a member of the National Council of the Housing Industry — The Supplier 100 of NAHB.
The award is based on David Weekley’s quarterly National Trading Partners Survey, in which about 1,000 employees of the company rate more than 150 suppliers, which at the end of the rating process are graded from A to F. Survey participants include builders, project managers, design center staff, warranty service personnel, administrative teams and executives.
Based on the survey, Trane is only one of nine companies receiving A’s for both quality and service for the last 12 months and one of only five vendors to receive the award for two subsequent years.
“It is difficult for a supplier to earn an A rating in either quality or service for any given quarter, and much harder to an entire year,” said Bill Justus, vice president, Supply Chain Services for David Weekley Homes. “However, for Trane to achieve an A rating in both quality and service, and maintain that level of excellence for two consecutive years is an outstanding accomplishment. Trane has demonstrated through their actions that they are among the best of the best.”
Justus created David Weekley’s unique supplier rating system in order to achieve channel alignment of all parties within the supply chain. “It is critical to our business, because if we have an effective supply chain, then we can provide an outstanding experience for our customers — new home buyers.”
“This is a tremendous honor for Trane, recognizing the successful team effort that includes our distributors and dealers,” said Don Wood, manager, National Builder Accounts, Trane Residential Systems. “At Trane, we stress quality and service throughout our own supply chain, because we also want to provide an outstanding experience to our customers.”
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