NBN Online for the week of May 16, 2005

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In This Issue:

Front Page
Builders Seek Timely OSHA Citations and Other Reforms
Will You Be the Next Winner of a Digital Camera?
New Southern Nevada Homes Embrace Water Conservation
Coast to Coast
Developer Tactics to Avoid Housing Bust
Economics & Finance
Home Buyers Opt for Upscale Smaller Homes
Builder Confidence on Home Sales Holding Strong
Business Management
What Do You Need From Your Estimating Software?
Seniors Housing
A Holistic Approach to Wellness for CCRCs
Remodelers
Little Consolidation Seen in Remodeling Industry
Ohio Remodeler Named Remodelor™ of the Month
Education
Education Calendar
Environment
New Roadless Rule Lets States Choose Forest Protection
Career Staffer New EPA Administrator
Building Quality
Pulte, KB Home Divisions Earn Quality Certification
Deadline for Housing Quality Award Application Nears
Workforce housing
2006 Workforce Housing Awards Open
Workers Make Hard Choices to Pay for Housing
Housing Costs Get Tougher Still for Working Families
International
ICC to Guide Mexican Codes and Standards Update
Labor
Student Chapter Opens at Acosta Job Corps Center
Building Products
Custom Sell Sheets Present Door Glass Upgrades
Builder's Engineer
Good Lawyer — Bad Lawyer
TV
NAHB-Produced Shows on HGTV & DIY — This Week
Endowment
Research Center Seeks Land Development Expert
Association News
Customize Your Computer’s Cursor With the NBN ‘Hammer’
Tsunami Relief at Almost $350,000
GM Discount Available on More Than 80 Vehicles
Calendar of Events

Related Articles

Deadline for Housing Quality Award Application Nears

Pulte, KB Home Divisions Earn Quality Certification

The NAHB Research Center announced earlier this month that the Nevada Area of Pulte Homes and KB Home San Antonio have earned certification under the center’s National Housing Quality (NHQ) program.

Formally launched at the International Builders’ Show in January, the certification recognizes builders who have implemented formal quality assurance systems and have participated in a rigorous audit by quality experts from the Research Center. Candidates for certification must work effectively with their trade contractors and are required to continuously improve all elements of the company’s quality assurance efforts to reach higher levels of customer satisfaction.

The program is designed to foster consistency and quality in building practices.

KB Home San Antonio was the fifth builder in the nation and the first in Texas to earn the certification. The division’s president, Craig Westmoreland, called the certification “a milestone in our continuous effort to build homes right the first time and meet our customers’ expectations.”

KB Home has been a pioneer in quality assurance in the home building industry. In November of 2003, KB Home Chairman and CEO Bruce Karatz announced that the company would become the first large builder in the country to implement the NHQ Certified Trade Contractor program nationwide. As a result of that commitment, all of the builder’s more than 80 trades in San Antonio have completed quality assurance management training, and 10 have been certified to date.

“It is our belief that customer satisfaction begins when the slab is poured,” said Sheryl Palmer, Nevada Area president of Pulte Homes, which is based in Bloomfield Hills, Mich. “We’ve worked diligently to implement quality control systems throughout the entire home building process. Every Las Vegas area employee and trade partner embraces these systems and the National Housing Quality certification further validates this practice.”

The Nevada Area of Pulte Homes, which also builds under the Del Webb brand, is a member of the Southern Nevada Home Builders Association, which serves as an administrator of the Research Center’s Housing Quality Certified Trade Contractor. Forty trade contractors in the Las Vegas area have achieved the certification since the program was started there in 2002.


 

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