Conference to Focus on Using Industry Performance Standards to Improve Business
The upcoming Benchmark 2004 conference will include sessions hosted by the NAHB Research Center on how company culture and customer relationships based on a formal quality assurance system can help set residential construction companies apart from their competitors.
Targeted to housing industry members who want to create better performing, sustainable businesses that deliver high margins and satisfied customers, Benchmark 2004 will focus on the many ways in which high-performing home builders, professional remodelers, suppliers and manufacturers can differentiate their businesses.
The conference will provide opportunities for networking and creating professional relationships based on camaraderie, advice and shared goals. Discussions will focus on industry performance standards that enable individual companies to share, learn and develop their own roadmap for achieving these standards.