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Brochure Helps Consumers Find Professional Remodelers

A new brochure from the NAHB Remodelors™ Council is available to remodelers who want to provide consumers with information on the process of hiring a professional, reputable contractor.

To download “How to Find a Professional Remodeler” for free, click here. Packs of 25 can be purchased from BuilderBooks.com for $28 for NAHB members and $32 for non-members.

“We always remind consumers that when they hire a remodeler, they are buying a service rather than a product,” said 2004 NAHB Remodelors™ Council Chairman Doug Sutton, Sr., CGR, CAPS, of Sutton Siding & Remodeling in Springfield, IL. “The quality of the service the remodeler provides will determine the quality of work of the finished product and the home owner’s satisfaction with the result.”

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The brochure suggests that home owners should look for the following in their search for prospective contractors:

• Insurance that protects them from claims arising from property damage or injuries on the job site. They should ask for a copy of the remodeler’s insurance certificates.
• An established presence in the community. If the company has been in business for a long time under the same name, this suggests financial stability.
• A trustworthy reputation among customers, peers, local officials and people involved in all aspects of the industry. Consumers should ask for a list of references, including past clients and building materials suppliers, and they should contact their local better business bureau to determine financial stability and research any complaints against the contractor.
• Professional designations. Through educational programs, trade organizations award designations such as Certified Graduate Remodelor (CGR), Certified Aging-in-Place Specialist (CAPS), Certified Bath Designer (CBD) and Certified Kitchen Designer (CKD) to those who meet the requirements.

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The NAHB University of Housing Offers CGR Designation

The NAHB University of Housing offers the Certified Graduate Remodelor™ (CGR) designation program, which is designed to emphasize business management skills as the key to a professional remodeling operation. For more information on the CGR designation program, click here.
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