Carpentry Contractor Receives Housing Quality Award
Staying on the leading edge of advances in wood products since it was founded in 1966, Schuck and Sons Construction Co. of Glendale, AZ, received the 2004 Silver National Housing Quality Award in the Trade Contractor division.
Craig Steele, the company’s president and CEO, has been active in the home building industry’s efforts to improve quality for years, most recently serving on the NHQ Program’s Advisory Council. Through the company’s participation in the NHQ Quality Framing Contractor program five years ago, Schuck and Sons began formalizing performance measurements and documenting continuous improvement.
Schuck and Sons managers report that the company’s dedication to quality has resulted in very positive customer feedback. “Many of the builders we work with have welcomed our proactive approach to business,” said Jim Tourek, vice president of customer relations.
At an educational session during January’s International Builders’ Show in Las Vegas, Tourek said that his company rang up $97 million in sales last year, 85% of which included installed services, in I-joists, roof and floor trusses, lumber and plywood and doors and trim.