“There really aren’t any comprehensive property management guides out there that focus only on residential management,” says Patellis. “This is a reference you can consult whenever a question arises. It’s indexed, it has a glossary and it’s as complete as we could make it.”
The new book includes information on updated approaches to record-keeping and reporting used by firms who must be accountable not merely to syndicates or shareholders, but to large corporate investors. It includes information on managing condominium communities and co-ops, as well as now-privatized military base housing. It talks about higher-tech methods of communication, and when to use them.
The authors note that in the RAM textbook they helped write in 1987, they talked about “this new thing — computers — that might transform the workplace.” In this edition, computer use by professional manager is a given. “If you’re not using computers, you’re not in this business.”
The book also addresses the top problem areas — the issues that, if handled badly, can land a company in court or worse. Those include:
- Fair Housing Accessibility rule
- Americans with Disabilities Act rules
- Responding to lead paint
- Responding to mold
- Responding to asbestos
- Hiring practices — what you can and can’t ask legally.
Patellis and Kuperberg appeared at the International Builders' Show in Las Vegas last month to answer questions and to sign their new book. To order a copy, click here.
2004 NAHB Multifamily Pillars of the Industry Conference & Awards Gala
Don’t miss the Multifamily Pillars of the Industry Conference and Awards Gala, the premier educational and networking event of the year for the multifamily industry, in Palm Springs, CA, March 28-30. Explore both the current and future state of the multifamily industry. Click here for more information.
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