But the book also was designed to serve as a reference for people involved in property management at every level, from the site itself to the corporate office. "There really aren’t any comprehensive property management guides out there that focus only on residential management," says Patellis. "This is a reference you can consult whenever a question arises. It’s indexed, it has a glossary and it’s as complete as we could make it."
Residential Property Management includes updated approaches to record-keeping and reporting used by firms that must be accountable not merely to syndicates or shareholders, but to large corporate investors. It includes information on managing condominium communities and co-ops, as well as now-privatized military base housing. It talks about higher-tech methods of communication and when to use them.
The authors note that in the RAM textbook they helped write in 1987, they talked about "this new thing — computers — that might transform the workplace." In this edition, computer use by professional managers is a given. "If you’re not using computers, you’re not in this business."
The book also addresses the top problem areas — the issues that, if handled badly, can land a company in court or worse. Those include:
- Fair Housing Accessibility rules
- Americans with Disabilities Act rules
- Responding to Lead Paint
- Responding to Mold
- Responding to Asbestos
- Hiring practices — what you can and can’t ask legally
Patellis and Kuperberg will be at NAHB’s International Builders' Show to answer questions and to sign their new book. Look for them at the Multifamily Reception on Saturday, Jan. 17; and at the On-Site area Monday, Jan. 19, from 2:30-3:30 p.m. and Tuesday, Jan. 20, from 12:30-1:30 p.m.
To view or purchase "Residential Property Management" online from BuilderBooks.com, click here or call 800-223-2665 to order.
Multifamily Leadership Board Conference Call — Jan. 8, 2004
Industry expert Ron Witten, president of Witten Advisors, Dallas, will brief the members and invited guests of the Multifamily Leadership Board on what to expect in the coming months in terms of trends and hot markets. For information on participation, contact Laura Zaner, 800-368-5242 x8563.
2004 NAHB Multifamily Pillars of the Industry Conference & Awards Gala
Don’t miss the Multifamily Pillars of the Industry Conference and Awards Gala, the premier educational and networking event of the year for the multifamily industry, in Palm Springs, CA, March 28-30. Explore both the current and future state of the multifamily industry. Click here for more information.
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