National Housing Quality Award Winners Announced

Winners of the 2007 National Housing Quality (NHQ) awards were announced last week by the NAHB Research Center and Reed Business Information during Professional Builder magazine’s Benchmark Conference.

Now entering its 14th year, the NHQ Awards are patterned after the Malcolm Baldrige National Quality Award and represent the home building industry’s highest recognition of quality achievement and operational excellence in residential construction and independent contractor companies.

Entries are judged by a panel of experts who evaluate the role that quality plays in construction, strategic planning, leadership and performance management, trade relationships, customer satisfaction, human resources and business results.

Three winners and two honorable mentions were awarded:

• Gold Award — Estes Builders of Sequim, Wash.
• Silver Awards — Floor Art of Tempe, Ariz.; and Schuck and Sons Construction of Glendale, Ariz.
• Honorable Mentions — Atlantic Builders of Fredericksburg, Va.; and Keystone Custom Homes of Willow Street, Pa.

Candidates for the award have to implement sophisticated operating processes that improve performance, and those processes must be documented in an extensive application and verified through a site visit by the judges.

Program participants benefit from the introspective process of preparing the awards application and are provided with feedback from the judges, many of whom are past NHQ Award winners. The winners are featured in Professional Builder articles that highlight their quality management practices.

The award winners also participated in an educational session at the 2006 Benchmark Conference focusing on best practices in critical areas for their business.

For more information on the National Housing Quality Program, click here.

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