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For example, I often discuss with my fellow council members how to handle customers saying they will be “getting three other bids.” I think that, as a group, we need to develop a response that will be in the best interest of the members as well as the customers.
I also discussed with my peers why we charge for estimates. Our rationale made other members think a little more about their business. Isn’t that why we are there, to help each other? Is industry-specific training something I should share with other members? Absolutely.
I want everybody to get as much training and education as possible. Maybe all of our members can get their Certified Graduate Remodelor™ (CGR) or Graduate Master Builder (GMB) designations. By sharing information with each other, we make our industry even more appealing to the public.
I certainly do not have all the answers for our industry and neither do you. But when we all work together, we can get a lot of those questions answered.
So take an active role in your local organization. Don’t be afraid to share information. You will be surprised about how much you learn.
Erik Anderson, CGB, GMB, CAPS, is vice president of Anderson-Moore Builders, Inc. in Winston-Salem, NC. He also currently serves as vice president of the Home Builders Association of Winston-Salem. For more information, contact Anderson via e-mail.
The NAHB University of Housing Offers Designation Programs and Other Courses
The NAHB University of Housing offers CAPS, CGR, CGB and a variety of other professional designation programs and business management courses that set builders and remodelers apart from the competition. To learn more about NAHB’s designation programs, visit www.nahb.org/designations. For a complete list of all current education offerings, click here.
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My partner and I are very active members in our local Remodelors™ Council, the 
