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Tips to Manage the ‘People Part’ of Your Business on NAHB's Web Site
“Where can I find labor?”
“How much should I pay my production manager?”
“What should I do if someone’s taking money from the till?”
NAHB’s Business Management Department gets questions like these all the time, so it developed a new section in Business Management Tools on the NAHB Web site — Human Resource Management Tools — to help members manage the “people part” of their business and develop motivated, productive employees.
Human Resource Management Tools features articles on communication and leadership, incentive plans, managing your labor burden, succession planning, teamwork and other topics. Soon, additional resources — including links to books on compensation, job descriptions and managing your employees — will be included.
Whether you have a human resources department or handle employee issues yourself, bookmark Human Resource Management Tools for tools and tips on managing one of your company’s most valuable assets.
'Managing Your Most Difficult Customers' Available at BuilderBooks.com
Good customer care means happier customers and increased referrals. It's now easier than ever for disgruntled home owners to voice their discontent. Stop bad press before it starts by making every employee accountable for good customer care. Learn how to make every customer a happy customer with "Managing Your Most Difficult Customers," available at BuilderBooks.com. To view or purchase this publication online, click here, or call 800-223-2665 to order.
The NAHB University of Housing Offers Courses and Designation Programs
The NAHB University of Housing offers a variety of business management courses and professional designation programs that set builders and remodelers apart from the competition. For a complete list of current offerings, click here.
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