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The National Housing Quality Program disseminates information on quality management principles and practices in the home building and remodeling industries and encourages their adoption.
Modeled after the Malcolm Baldrige National Quality Award, the NHQ recognizes customer-focused quality in construction, business management, sales, design and warranty service. Judging criteria focus on a company’s dedication to leadership, strategic planning, customer satisfaction, performance management, human resources, construction quality, supplier partnerships and business results.
Over the past decade, the NHQ Criteria for Performance Excellence have been used by hundreds of home builders across the country to assess and improve their performance on critical factors affecting the success of their business. Participants gain insights from the preparation of their applications and receive feedback from a panel of judges who are experts in the industry.
Entries must be received by the Research Center by Aug. 1.
Winners of the award are featured in Reed Residential Group magazine articles.
For more information, or to request an application package, e-mail Rita Knab or call her at 800-638-8556 x6225.
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